ZenHempLife Website Terms and Conditions

 

Welcome to ZenHempLife. By using our website, you agree to these terms. We are ZenHempLife Ltd, registered at PO Box 973, Stockport, SK1 9ET.

 

Our Products

 

Our CBD products are food supplements and are not medicines. The Food Standards Agency advises a maximum daily intake of 10mg CBD for healthy adults.

Please consult your doctor before use if you are pregnant, breastfeeding, taking medication, or considering use for children or special health conditions.

 

Orders and Subscriptions

 

Orders are processed within 2 to 3 business days. All prices include VAT. We reserve the right to refuse service where necessary.

One-off purchases and subscriptions are available directly through our website. Subscription management, including starting, modifying or cancelling, is handled exclusively online for your convenience. The ZenRelief app is available as a wellness companion but does not support subscription management.

 

Shipping

 

We ship to the UK only using Royal Mail Tracked 48 (£3.95) or Tracked 24 (£5.95). Free shipping applies for orders over £50 or for all active subscriptions managed through our website.

 

Returns and Refunds

 

Unopened products may be returned within 14 days of receipt. Please contact us at hello@zenhemplife.com for authorisation and return instructions. Return shipping costs are the customer’s responsibility. Refunds will be processed within 14 days of receiving returned items.

 

User Conduct

 

You agree to use our website lawfully. Do not use it for illegal purposes, to harm others or to disrupt our services. All content on this site, including logos and text, is owned by ZenHempLife Ltd and may not be copied or used without permission.

 

Liability

 

We are not liable for any misuse of our products or any adverse effects. Products are used at your own risk. If these terms are breached, we may suspend or restrict your website access.

 

Data Protection

 

Your data is handled in accordance with UK GDPR. Please review our Privacy Policy at /privacy.

 

Governing Law

 

These terms are governed by UK law.

If you have any questions, please contact us at hello@zenhemplife.com. We are here to help you find your calm.

 

ZenRelief App Terms and Conditions

 

Welcome to the ZenRelief app, your calm companion. The app is free with any ZenHempLife subscription or available as a standalone subscription for £2.99 per month on iOS and Android.

 

App Features

 

The app helps you track THC-free CBD doses (up to 10mg per day as advised by the Food Standards Agency), log symptoms and access guided meditations. It is a wellness tool and not a medical service. Consult your doctor before use if pregnant, breastfeeding, medicated or considering use for children.

 

Subscriptions

 

Subscriptions must be managed exclusively through our website. Product subscriptions range from £16.99 to £42.49 per month with a 3-month minimum. The standalone app subscription is £2.99 per month via the App Store or Google Play.

All subscriptions unlock full access to the Zen Calm Hub automatically. You can cancel or change your subscription anytime by logging into your account on our website.

 

Liability

 

We are not responsible for misuse of the app or outcomes experienced. Use at your own risk. Please report any technical issues to hello@zenhemplife.com.

 

Data Security

 

Your personal data is protected under UK GDPR. See our Privacy Policy at /privacy.

 

Updates and Changes

 

We may update the app and these terms occasionally. Please check here for the latest version.

 

Refunds

 

Refunds for app subscriptions follow the policies of the App Store and Google Play. Please contact their support directly.

 

Governing Law

 

UK law applies.

Questions? Contact us at hello@zenhemplife.com. We are here to keep your calm flowing.